How to Return?
How to Raise a Return or Exchange Request
Customers can raise a return or exchange request directly from their user account on our website.
You can also contact us by email with the required details.
Email: anubhutivastram@gmail.com
Support Email: support@anubhutivastram.com
Please share the following details:
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order number;
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registered name, email, and phone number;
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product name;
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reason for return or exchange;
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clear photos of the product, tags, packaging, and invoice;
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unboxing video, if requested by our team.
Return and Exchange Conditions
The item must be:
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unused;
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unworn;
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unwashed;
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unaltered;
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in original packaging;
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returned with original tags and invoice.
No return or exchange will be accepted if the tag is broken, removed, or missing.
Reverse Pickup
For approved requests, we may arrange reverse pickup where courier service is available.
Reverse pickup charge: INR 200 per product
If pickup is not available at your location, you may ship the product back to us and share the courier receipt and tracking details by email.
Refund Policy
We do not provide refunds for returned clothing items.
Approved cases will be resolved through exchange or replacement only.
A refund may be processed only if we cancel a prepaid order from our side, the product is unavailable after payment, or a refund is required by applicable law.
Contact Details
Anubhuti Vastram — एक गहरा एहसास
Operated by Shilpa Sachdeva, Proprietor
Registered business identity: EKDANT FASHION
Address:
Office No. 01, First Floor
Opposite Vrinda Garden, Near RTO
Jagatpura, Jaipur – 302017
Rajasthan, India
Email: anubhutivastram@gmail.com
Support Email: support@anubhutivastram.com